LEGAL REFERENCE

palinko par aapka information mehfooz hai

Jab aap palinko mein account kholte ho, aapka personal data aur financial details secured rahte hain. Hamara privacy policy batata hai ke hamara platform kaise aapke deposit, withdrawal...

Data encryptionAccount protectionPayment securityLocal complianceTransparent handling
palinko palinko par aapka information mehfooz hai

Hamara privacy qanoon aur aapka control

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAL ANSWERS

Hamse privacy ke baare mein poochiye

Agar aapko apne account, deposit history ya personal data ke baare mein koi sawaal ho, to hamari support team aapke liye tayyar...

Live Chat Support Raat ke 12 baje se subah 8 baje...
Email Support Apne detailed privacy concern ko [email protected] par bhejiye...
Account Settings Aapke palinko account mein 'Privacy & Security' section...
PRIVACY PRACTICES

Hamara transparent data approach

palinko ka privacy model Pakistan mein operational ho kar bhi, international security standards follow karta hai. Hamara engineering team regularly security audits chalata hai, aur hamara legal team locally applicable regulations ke...

Encryption Standard

Sab JazzCash, Easypaisa, SadaPay aur Raast transactions SSL encryption mein hote hain. Aapka banking information third-party payment gateways ke paas encrypted form mein jaata hai.

Data Retention

Hamara platform aapke account history aur deposit records ko tab tak rakhta hai jab tak aapka account active hai. Account bandh karne ke baad, hamara data deletion policy lagu hota hai.

No Third-Party Selling

hamara policy bilkul clear hai — aapka personal ya financial data kabhi bhi marketing companies ko sell nahi kiya jaata. Sirf lawful requests ke tahat data share hota hai.

Access Logs

Aapke account mein login activity aur withdrawal history publicly accessible hai. Aap anytime check kar sakte ho ke kaun se devices aapke account se connect the hain.

Cookie Policy

palinko.app par analytics aur session cookies use hote hain taake aapka gaming experience smooth rahe. Aap apne browser settings se cookies disable kar sakte ho.

Dispute Resolution

Agar aapko lagta hai ke hamara platform aapka data mishandle kar raha hai, to aap palinko ke privacy officer se contact kar sakte ho ya local consumer channels use kar sakte ho.

Hamara policy pura platform par same hai

palinko ke privacy, terms of service aur payment terms aapas mein consistent hain. Jab aap apna account kholte ho, sab policies ka link apne screen par visible hota...

Privacy Policy aur Terms of Service
Dono documents mein aapka data protection aur account control ke rules ek hi tareeqe se likhe hote hain.
Payment Terms Clear
JazzCash, Easypaisa, SadaPay aur Raast withdrawal rules aapke privacy terms se aligned hain — koi conflicting requirement nahi.
Account Closure Policy
Jab aap account bandh karte ho, aapka data deletion process privacy policy aur account terms dono ke tahat same hota hai.
Dispute Handling
Privacy disputes aur payment disputes dono hamari support team through consistent escalation process handle karta hai.
Language Clarity
Hamara policy Urdu mein likha hai taake aapko apna rights samajh mein aa jayein — koi legal jargon jise samajhna mushkil ho.
Update Notifications
Jab hamara privacy policy change ho, aap ko email aur in-account notification dono se inform kiya jaata hai.
Compliance Scope
Hamara privacy framework sirf aapke palinko account tak limited nahi — sab affiliated services aur third-party tools bhi cover hote hain.
PLATFORM SAFEGUARDS

Aapke account security ke core features

palinko ke privacy setup aapko multiple protection layers deta hai. Aapka password hashed format mein store hota hai, two-factor authentication available hai, aur aapka session automatically timeout hota...

Password Security Aapka password hamara servers par plaintext mein nahi likha hota...
Session Management Agar aap 15 minton ke liye inactive rahte ho, aapka...
Device Recognition Jab aap naya device ya browser se login karte ho...
Withdrawal Verification JazzCash, Easypaisa, SadaPay ya Raast se withdrawal karte waqt, aapka...
Deposit Receipt Har JazzCash, Easypaisa, SadaPay ya Raast deposit ke baad, aapko...
Privacy Dashboard Aapke account settings mein 'My Data' section mein aap dekh...

Araam se padhiye — privacy ke sawaal aur jawab

Nahi. Aapka phone number, email aur residential address sirf aapke account verify karne ke liye use hote hain. Hamara policy explicitly ban karta hai third-party marketing companies ko aapka data dene se. Agar koi unwanted call ya SMS palinko ke naam se aaye, to [email protected] par report kariye.

Nahi. Jab aap JazzCash, Easypaisa, SadaPay ya Raast select karte ho, aap un ki secure payment gateway par jaate ho — palinko aapka actual bank credentials nahi dekhta. Hamara server sirf transaction confirmation receive karta hai, aapka banking password kabhi visible nahi hota.

Haan. Account settings mein jaiye aur 'Data Management' section kholiye. Aap apna phone number update kar sakte ho, email change kar sakte ho, ya pura account delete request kar sakte ho. Account deletion mein 30 din lagta hai verification ke liye, phir aapka sab data permanently erase ho jaata hai.

Jab tak aapka account active hai, aapka sab withdrawal history account mein visible rahta hai. Account bandh karne ke baad, hamara system 7 saal ke liye financial records archive mein rakhta hai — yeh tax aur legal compliance ke liye zaroori hai. Aapko stored records ko anytime download kar sakte ho.

Haan. Login page par 'Forgot Password' click kariye. Aapka registered email address par reset link bheja jayega. Aap naya password set kar sakte ho. Agar aapka email access nahi hai, to support team photo ID verification ke through account recover karne mein madad kar sakta hai.

Haan, palinko analytics aur session-management cookies use karta hai. Ye cookies aapke experience ko personalize karte hain — jaise aapka language, timezone aur gaming preferences. Aap browser settings se cookies disable kar sakte ho, lekin gaming experience slow ho sakta hai. Hamara cookie policy mein detail likha hai.

Immediately [email protected] par email kariye ya live chat se contact kariye. Hamara team aapke account ko lock kar dega aur login activity check karega. Agar unauthorized withdrawal hua hai, to aapko investigation process mein madad milega. Sab access logs aur transaction records available hote hain.